Grey Parrot Education
Grey Parrot Education respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or engage with our services.
1. Who We Are
Grey Parrot Education is an independent education consultancy supporting families in navigating school choices, admissions processes, and interview preparation for UK independent and selective schools.
Contact details:
Email: contact@greyparroteducation.com
Grey Parrot Education operates in the UK and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following types of personal data:
a) Parent / Guardian Information
- Name
- Email address
- Phone number
- General enquiry details
- Payment and invoicing information
b) Child Information (where relevant)
- Name and age
- Current school and educational stage
- School reports or admissions-related documents you choose to share
- Information relevant to school selection or interview preparation
We do not require medical or diagnostic information unless you voluntarily choose to share it because it is relevant to your child’s educational context.
3. How We Collect Information
We collect information when you:
- Contact us via email or website enquiry
- Book or enquire about a Discovery Call or consultation
- Engage our consultancy or mock interview services
- Voluntarily provide documents or background information
Information is provided directly by you. We do not collect data from third parties without your knowledge.
3. How We Use Your Information
We use personal data to:
- Respond to enquiries
- Deliver consultancy and advisory services
- Provide mock interview feedback
- Communicate about services you have requested
- Manage administrative and payment processes
- Meet legal and regulatory obligations
We may also contact you about related services only where you have expressed interest or given consent. You can opt out at any time.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – where processing is necessary to provide agreed services
- Legitimate interests – to respond to enquiries and manage our consultancy
- Consent – where you have explicitly opted in to receive communications
- Legal obligation – where required for record-keeping or compliance
6. Sharing Your Information
You have the right to request a copy of the information that we hold about you We do not sell or share personal data for marketing purposes.
Information may be shared only where necessary, for example:
- With service providers supporting business operations (e.g. payment processing), under confidentiality obligations
- With trusted professional contacts (e.g. educational specialists) with your consent
7. Data Storage and Security
Personal information is stored securely using appropriate technical and organisational measures.
Access is restricted to Grey Parrot Education only.
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
8. How Long We Keep Your Information
We retain personal data only for as long as necessary:
- Enquiry data: up to 12 months
- Client records: up to 2 years after services conclude
You may request deletion of your data at any time, subject to legal obligations.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for communications
- Object to or restrict processing
To exercise these rights, please contact:
contact@greyparroteducation.com
10. Complaints
If you have concerns about how your data is handled, you may contact the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/concerns/
Helpline: 0303 123 1113
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Last updated: December 2025